At Sunrise Hospital, we are committed to protecting the privacy and security of our patients’ and visitors’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, contact details (such as email, phone number), address, date of birth, etc.
- Medical Information: Health-related data such as symptoms, medical history, test results, and other data you provide during consultations or through online forms.
- Payment Information: Billing details, insurance information, and payment history for the services you avail.
- Technical Data: IP address, browser type, device information, and data on how you interact with our website, collected through cookies and similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide healthcare services and treatment.
- To maintain your medical records.
- To communicate appointment reminders, updates, or health information via email, phone, or SMS.
- For billing and payment purposes, including insurance claims.
- To improve our website’s functionality and enhance user experience.
- To comply with legal obligations and reporting requirements.
3. Sharing of Information
We do not sell or lease your personal information to third parties. We may share your information only in the following circumstances:
- With Healthcare Providers: For the purpose of coordinating your care with other medical professionals or facilities.
- With Your Consent: We will share information with others if you authorize us to do so.
- Legal Compliance: If required by law, we may disclose your information to governmental authorities or regulatory bodies, in accordance with legal standards such as HIPAA (Health Insurance Portability and Accountability Act).
- Service Providers: We may share information with third-party vendors or service providers (e.g., IT services, billing platforms) who help us operate our services, but only for legitimate purposes and under strict confidentiality agreements.
4. Data Security
We take appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption and secure servers to protect sensitive data. However, no method of electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your user experience. You can manage your cookie preferences through your browser settings, but disabling cookies may limit some functionalities of the site.
6. Your Rights
As a patient or user, you have certain rights concerning your personal data:
- Access and Correction: You have the right to request access to your personal data and rectify inaccuracies.
- Data Portability: You can request that we provide your data in a structured, commonly used format for your personal use or to transfer it to another healthcare provider.
- Deletion: You may request that we delete your personal information, subject to legal obligations and medical record-keeping requirements.
- Objection and Restriction: You can object to certain data processing activities and request that we restrict processing of your data under specific circumstances.
7. Children’s Privacy
Our services are not intended for children under the age of 16 without the consent of a parent or guardian. We do not knowingly collect personal data from children unless provided by a legal guardian for healthcare purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any modifications will be posted on this page, and we encourage you to review it periodically.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Sunrise Hospital
Address: 2-27-15, Gokul street, Near Reliance Trends, Bhanugudi Junction, Kakinada, Andhra Pradesh, India-533003.
Phone: +9192814 47161
Email: sunrise@sankhyahospitals.com